Leak 01 · In the ads
You're targeting on guesses. Without qualification data flowing back from intake, your platform optimizes for clicks – not for claimants who sign.
THE SIGNED-CASE ENGINE
Same marketing budget. More signed retainers.
90% of leads called in 15 seconds. Every call answered in 10 seconds. Every call coached. Every lead's data returned to your ad platform.
§1 – The Leak
You can see your ad spend. You can't see why it dies.
Leak 02 · On the phone
A 2x conversion gap between your best and worst agent silently decides which leads become clients – and nobody shows you the board.
The agent leaderboard
Your intake team, ranked by lead-to-retainer conversion – and what changes at each step with Unveer.
AgentConversionRateStatus
D. RAMOS61%
S. OKAFOR58%
J. WHITFIELD47%
M. TORRES44%
A. BENNETT39%–$3,400 /mo
R. CASTILLO36%–$4,200 /mo
T. NGUYEN33%–$5,600 /mo
P. DOYLE30%–$6,800 /mo
RANGE 30–61% – A 2X GAPscroll ↓
Eight agents. Same leads, same cost per lead – and a 2x gap in who signs them.
The bottom four rows are leaking 27% of your marketing budget – leads paid for, called, and lost.
We score every call. Three agents show no rapport-building signal – training will not fix them. Offboarded.
The coachable stay. A. Bennett, coached on every call: 39% → 59% – second on the board.
Three mock-call-hired agents join, every one above 45%. Interviews do not predict closing; mock calls do.
Coaching on 100% of calls lifts every agent 10–15%. The floor rises from 30% to 50%.
And every lead's qualification data pipes back to your ad platform – you target facts, not guesses.
On this board, the gap between the team's average and its best agents wastes 27% of ad spend – leads paid for, called, and lost. Apply that to your own monthly budget. This is where it actually dies. Unveer plugs both leaks – better conversion on today's calls, better targeting data for tomorrow's campaigns.
§2 – The Engine
Seven promises. The whole operation.
90% of leads called within 15 seconds.
In personal injury, the first firm on the phone usually signs the case.
Every call answered within 10 seconds.
No queue, no hold music, no voicemail. The moment someone calls you back, a trained intake specialist is already on the line.
100% of calls scored and coached.
What to do and what to avoid. Typical operations score 2–4% of calls and coach only the bottom 5%.
Every lead's data, returned to your ad platform.
Qualification and disqualification data on every lead, piped back to your marketing platform – so you target your ideal claimant instead of guessing. Same budget, more signable cases.
Per-agent visibility no vendor gives you.
Closing rates vary 2x between agents; you see each agent's numbers. Low performers are lifted or offboarded; better ones are hired.
Mock-call hiring.
Every candidate runs multiple mock-client calls before touching a real lead. Interviews don't predict closing; mock calls do.
Mid-call correction.
If an agent says something you wouldn't want said, we catch it and fix it on the call – not in next week's QA report.
§3 – Technology
We build the best AI for intake – and deploy it ourselves, where it works.
The models power the coaching, the call scoring, the real-time correction, and the lead data above. What Harvey and Legora did for contract law, we do for intake.
You don't test a dozen vendors. You route us leads and count signed retainers.
§4 – Accountability
One number decides whether we deserve your leads: signed cases.
- Shared dashboards – you watch the same board we do, live.
- Agent-level detail – you'll know which agent handled every call.
- Your data, returned – we grade ourselves on the same numbers you see.
§5 – The Ask
Compare us against your existing intake – vendor or in-house.
Route us a slice of your leads – after-hours or overflow works well – keep your current setup untouched, and count signed retainers side by side.